CAP Services

Is your Unisys ClearPath CAP system performing as well as you would wish? Do you have concerns about what impact new telephony products and services will have on your Unisys CAP System?

If so, then Affinité Europe can help.

With GPM & CP/Analyzer, our proven toolset for Capacity & Performance Monitoring of ClearPath Systems, and a wealth of probes designed especially for CAP systems, then Affinité Europe have all the tools and years of specialist knowledge and experience to help you overcome any problems or concerns that you may have. As part of our Unisys ClearPath CAP Services package we can offer:

Performance Review

Provides an analysis of your system’s activity for a selected period to determine how your Unisys system is performing and what the bottlenecks are. We will produce a detailed report showing:

  • Processor, Memory and Disk utilisation.
  • Call Transaction Volumes, Profile and Response Times.
  • System usage broken down by CAP Application.
  • Identification of system bottlenecks.
  • Recommendations for tuning.
  • An assessment of the limits of your system’s capacity.

Capacity Planning

Our capacity/performance service is tailored to meet your particular requirements for planning. We can:

  • Monitor all aspects of your Unisys system.
  • Help you define your own Site Performance Criteria.
  • Forecast the results of changes in Business Activity on your systems.
  • Determine the effective life of your current configuration.
  • Assist you with your Strategic Planning.

Specialised Software Solutions